Most importantly, you are always welcome to give us a quick call (01793 495666) and we are here to assist you. Otherwise, there is some information might be useful to you:
A table reservation can be made via telephone or through our website booking page. Please be aware that our telephone lines can get very busy at times, please do visit our website to secure your booking immediately.
When making a reservation of more than 6 guests, a deposit payment is required to secure the table. Please be advised that we do not accept payments over the phone, only chip and pin card payments made in the restaurant. Therefore our customers will have to come and make the deposit at the restaurant where the reservation is made.
Please be aware that there is a £5 cover charge for every member of party that does not attend your booking unless we are given notice 24 hours before.
Yes, in compliance with the local authority, we have good allergen information displayed in all of our restaurants on the counter.
We are sorry to advise our customers that as an all you can eat buffet, we are unable to monitor each individual customer to see who is eating or who is not on each table. Therefore we cannot exempt any customers from paying for their seating.
We are sorry to hear that you are not satisfied with us. Please get in touch with a member of staff or restaurant floor manager for feedback. If the matter is unsolved, please feel free to contact us at our head office and we will do our best to resolve your issue.
We always aim to accommodate special customer requests wherever possible. If you require any dishes to order by our chefs, please ask our service staff and we will endeavour to cater for you. Please be advised that during busy times, it may not always be possible to answer your requests, when in doubt please speak to a member of staff for further information.
To claim your free birthday meal, you must reserve a table at least 24 hours in advance, your birthday must be on the same day as the reservation unless your birthday falls on the day when we are closed for business and must be accompanied by a full paying customer; otherwise you will not be able to redeem the offer. Please bring a valid photo ID (passport, driving license or birth certificate) and reservation confirmation reference number to come and enjoy a memorable birthday celebration free of charge.
At YC Global buffet, children under 150cm eat for half price, children under 90cm eat for free.
It’s simple. Just register with us on our website, or like us on our Facebook and Twitter pages for the latest promotions and discounts. We also have monthly competition on our social media platforms for our loyal customers, so don’t miss your chance!
Yes, customers can bring their own cake for the occasion and we will be happy to keep it for them. However, for fire safety reasons, candles such as sparkler & fountain candles, or any accessories that will produce any amount of smoke are prohibited within our premises.